PRO Dispatch Training April 2023 Registration

OUR  SCHEDULE:

Central time

04/29 10:30 am-2:30 pm

05/06 10:30 am-2:30 pm

05/13 10:30 am-2:30 pm

05/20 10:30 am-2:30 pm

05/27 10:30 am-2:30 pm

Observation Day May 30, 31, and June 1st - Observation is one day; we sub-divide the class into smaller groups; you choose which day works best for your schedule, and if there is not a slot available that day, you choose from the other observation days. Each observation day is about 4 hours in total.

On ZOOM

What sets our training apart from other training courses?

At Dispatch Training Center, we offer well-rounded training.

We cover negotiating, current markets, how to set up paperwork, different zones in the USA, real live bookings, dispatcher/trucking terminology, improving communication skills, establishing relationships with brokers, and much more.

Our classes are a fun and fast-paced environment, we are interactive, and you will be expected to interact, ask questions, and push yourself! We give homework, quizzes, and lots of information that we highly recommend you do and review to ensure success! Before class starts, after registration, we send prep work to give students prior knowledge and terminology for class.

We take our student success and future at Dispatch Training Center seriously. We care about our students and love seeing that passion ignite as they reach their full potential. We hope to see you in class!

1. Understanding insurance requirements and types of coverage
2. Creating company set-up packet and learning process of getting set up with brokers (in-class practice)
3. Factoring pluses and minuses, recommendations, and general overview
4. Types of equipment, weight limits, permits
5. Trucking industry terminology and glossary explanation and understanding
6. USA states and zip/ DAT zone directory/ time zones
7. COI coverage and obtaining process
8. Introduction to Truckstop and DAT 360 load boards
9. In class practice posting trucks, searching for loads, market analysis
10. 2020 North American Freight numbers
11. CARB, SmartWay certifications, TWIC, and UCR programs
12. ELD rules and regulations, providers
13. Market difference by commodities
14. Reefer specifications
15. Dry van freight challenges
16. Flatbed, Step deck, Conestoga, and Tanker loads
17. Head haul, backhaul, and tri-haul segments
18. Hot market maps, spot markers, dedicated lines, direct contracts
19. “CLEAN BOL’ understanding (shortages, damages, overages, rejections)
20. Booking and Invoicing process
21. Booking loads and paperwork involved in the process
22. Dispatching drivers, shippers, and receivers checklist
23. In transit steps checklist
24. Rebooking of loads, cancelations and TONU
25. Negotiation skills and phone techniques
26. Organizing your time tips
27. Posting trucks and calling brokers, discussing rates, markets, and profitability
28. Phone skills and improvement
29. Influence of communication
30. Rebooking process, building relationships with brokers, shippers, and receivers
31. Tasks of dispatcher's everyday duties (transit process, problem-solving, cargo claims prevention

Requirements

• Must have a computer with a camera that works and strong Wifi that can carry connection for long periods- video is MANDATORY during the entire class duration unless exemptions are made.
• Failure to turn on video after multiple warnings can result in removing that class and possibly the entire course without a refund.
• The Dispatch Training Center is not liable if you have connection issues. Please email/contact us immediately if you are having connection issues.
• All students must log in with Zoom with the EMAIL and NAME used for registration.
• If you log into the class using multiple devices or share the link with an unapproved guest(s), Dispatch Training Center will only remove you from the course with a refund.
• You agree that we can take pictures and videos (that can include you) of the class and upload them to our social media.
• Each class has a Moderator who can remove, mute, and direct message students.
• For each class, you will be checked in. If the moderator cannot check you in, the moderator will remove you.
• Every class is recorded for legal purposes, and we do not share our recordings.
• Courses are not transferable from one person to another.
• NO RECORDINGS ALLOWED OF THE CLASS. We do not allow recordings of our online training courses; if you are found recording during class, we have the right to remove you from the entire course without a refund and pursue legal action.
• No sharing of the class material is provided through email or zoom. Sharing class material will result in removing the entire class, no refund, and legal action.
• You have to be able to attend the entire scheduled class. We cannot redo parts of the course since it is a large class, and other types need to start on time. Email us immediately at learndispatchtoday@gmail.com if scheduling conflicts occur.
• You cannot be disruptive to the class flow. When the instructor is talking and not taking questions, it is crucial that you can maintain a fair learning environment for the rest of the class. If constant disruptions happen -even after a warning- we can remove you from the course without a refund.
• Attendance- IS MANDATORY! Every class is full of the crucial information you need and pay for. If you cannot attend a class, contact us ASAP@ at learndispatchtoday@gmail.com.
• To receive a refund for a canceled course registration, Dispatch Training Center must be notified in writing within 48 hours after purchasing the course (email to learndispatchtoday@gmail.com). Refunds will only be issued if the required written notification is received within 48 hours after registration.
• Suppose you pay for any Dispatch Training Center Course (Even if you didn’t attend any classes due to your negligence) via credit card. And then subsequently attempt a chargeback through your credit card issuer. You agree to reimburse Dispatch Training Center for any legal fees and all other costs incurred to bring you into compliance with this agreed-upon refund policy.
• Students may be transferred to a later class once at no charge. Our office must receive written notification two weeks before the start date, and please email us at learndispatchtoday@gmail.com.