Privacy Policy

1. Scope

This Privacy Policy applies to LearnDispatchToday.com and the training, communications, forms, and related services offered by Dispatch Training Center Inc. (“DTC,” “we,” “us,” or “our”). It does not govern third-party websites or services that have their own privacy policies.

2. Information We Collect

Information you provide

• Contact details, such as your name, email address, telephone number, company name, and location.
• Training interests, registration details, attendance information, and support requests.
• Messages, form submissions, survey responses, testimonials, and other communications you send us.
• Purchase and transaction details. Payment providers process payment card information; DTC generally receives transaction records rather than full payment card numbers.

Information collected automatically

When you use our website, we and our service providers may collect device and browser details, IP address, pages viewed, referring pages, approximate location, timestamps, and cookie or similar-technology data used for essential operation, security, performance, and analytics where enabled.

3. How We Use Information

• Respond to questions and recommend relevant training.
• Register students, process orders, deliver programs and materials, and provide customer support.
• Send confirmations, service updates, scheduling information, and other transactional communications.
• Send marketing communications where permitted and honor opt-out requests.
• Operate, secure, troubleshoot, analyze, and improve our website, programs, and business.
• Prevent fraud, enforce our terms, comply with law, and protect DTC, our students, and others.

4. How We Disclose Information

We may disclose information to vendors that help us operate our business, including website hosting, Wix checkout and payment services, HighLevel/LeadConnector forms, CRM and chat services, email and communications providers, instructors, and professional advisers. These providers may process information for us under their own terms and privacy commitments.

We may also disclose information when required by law, to protect rights or safety, in connection with a merger, financing, sale, or transfer of business assets, or when you direct or consent to the disclosure.

DTC does not sell your contact information for money. Some U.S. state laws define “sale” or “sharing” more broadly, particularly for certain advertising technologies. You may contact us about applicable privacy choices.

5. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, local storage, and related technologies to keep the site working, protect it, remember preferences, understand traffic, and measure performance. Browser settings can block or delete cookies, but some site functions may not work correctly as a result.

6. Email and Text Communications

You may unsubscribe from marketing emails using the link in the message or by contacting us. We may still send non-promotional communications about registrations, purchases, schedules, or support. If you separately opt in to text messages, message and data rates may apply; reply STOP to opt out.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with law. Retention periods vary by the type of information and our legal obligations.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed completely secure, so we cannot promise absolute security.

9. Your Privacy Choices

Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, or deletion of certain personal information, or to ask about how it is used or disclosed. To make a request, contact us using the details below. We may need to verify your identity before responding.

10. Children’s Privacy

Our website and training services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can take appropriate action.

11. Third-Party Services and Links

Our site may link to or use services operated by third parties. Their handling of information is governed by their own terms and privacy policies. We encourage you to review those policies before submitting information.

12. U.S. Processing

DTC is based in Illinois. Information may be processed and stored in the United States and other locations where our service providers operate, subject to applicable law.

13. Changes to This Policy

We may update this policy as our practices, services, or legal obligations change. We will post the updated policy here and revise the effective date. Material changes may also be communicated by other reasonable means.